Privacy Policy

This Privacy Policy describes how Taquora, operated by Tech Serve Solutions, a registered partnership firm in India, collects, uses, and protects your information.

We are committed to maintaining transparency and complying with applicable laws, including:

• The Information Technology Act, 2000 (India)
• Applicable data protection principles
• Relevant U.S. privacy regulations (including CCPA, where applicable)

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

• Full name
• Email address
• Phone number
• Billing and account details

b) Technical and Usage Data

• IP address
• Device type and browser information
• Operating system
• Pages visited, usage patterns, and interaction logs

c) Payment Information

Payments are processed securely through third-party providers (such as Zoho Payments). We do not store full credit/debit card details on our servers.

2. How We Use Your Information

Your data is used to:

• Provide, operate, and maintain our services
• Process payments and manage subscriptions
• Communicate updates, invoices, and support responses
• Improve performance and user experience
• Detect fraud, abuse, or unauthorized activity
• Comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information with:

• Payment processors and financial institutions
• Cloud hosting and infrastructure providers
• Analytics and monitoring tools
• Legal authorities when required by law

All such third parties are obligated to maintain data confidentiality.

4. Data Retention

We retain personal data:

• For as long as your account remains active
• As necessary to fulfill legal, financial, and operational obligations

You may request deletion of your data, subject to legal retention requirements.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing activities

For U.S. users (including California residents under CCPA):

• You may request disclosure of collected data
• You may request deletion of personal data

Requests can be made via the contact details below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Personalize services and content

You may control cookie preferences through your browser settings.

7. Data Security

We implement reasonable technical and organizational measures, including:

• Secure servers and encryption
• Access control mechanisms
• Monitoring for unauthorized access

However, no system can guarantee absolute security.

8. Third-Party Services

Our platform may include links or integrations with third-party services. We are not responsible for the privacy practices of such external platforms.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

For privacy-related inquiries or data requests:

• Business Name: Tech Serve Solutions
• Email: taquora@taquora.com
• Location: Ahmedabad, Gujarat, India

By using Taquora, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.