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(Legal)

Terms of Service

Effective Date: March 19, 2026

These Terms of Service ("Terms") govern your access to and use of Taquora, a software platform operated by Tech Serve Solutions, a registered partnership firm in India ("Company", "we", "us", or "our").

By accessing or using our services, you agree to be legally bound by these Terms.

1. Description of Services

Taquora provides:

  • AI-powered tools and automation solutions
  • API-based services and integrations
  • SaaS products and subscriptions
  • Custom software development and consulting services

All services are provided on a digital, subscription-based, or project-based model.

2. Eligibility

You must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Use the services in compliance with applicable laws

3. Account Responsibility

You are responsible for:

  • Maintaining confidentiality of your account credentials
  • All activities under your account
  • Providing accurate and up-to-date information

We are not liable for unauthorized access caused by your negligence.

4. Payments and Billing

  • All payments must be made in full and in advance unless agreed otherwise
  • Pricing may change at any time without prior notice
  • Taxes (including GST or applicable international taxes) may apply

By making a payment, you agree to our Refund and Cancellation Policy.

5. No Refund Policy

All purchases are non-refundable, except in limited cases explicitly defined in our Refund Policy.

6. Subscription Terms

  • Subscriptions renew automatically unless cancelled
  • You may cancel anytime to stop future billing
  • No refunds will be provided for ongoing billing cycles

7. Acceptable Use Policy

You agree NOT to:

  • Use the service for illegal or fraudulent purposes
  • Reverse engineer, copy, or exploit our software
  • Abuse APIs or overload systems
  • Generate harmful, misleading, or unlawful content using AI tools

We reserve the right to suspend or terminate accounts violating these rules.

8. AI and Output Disclaimer

Taquora may provide AI-generated outputs. You acknowledge that:

  • AI outputs may be inaccurate, incomplete, or biased
  • We do not guarantee correctness or reliability
  • You are solely responsible for how outputs are used

We are not liable for any decisions made based on AI-generated content.

9. Intellectual Property

  • All software, content, branding, and technology belong to Tech Serve Solutions
  • You are granted a limited, non-exclusive, non-transferable license to use the services
  • You may not copy, distribute, or resell without permission

10. Custom Development Services

For project-based work:

  • Scope, timelines, and deliverables will be mutually agreed
  • Payments may be milestone-based or upfront
  • Once work has started, fees are non-refundable
  • Delays due to client-side dependencies are not our responsibility

11. Service Availability

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • Continuous uptime

Maintenance, updates, or downtime may occur without prior notice.

12. Limitation of Liability

To the maximum extent permitted by law, Tech Serve Solutions shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Business interruption
  • Errors or inaccuracies in AI outputs

Our total liability shall not exceed the amount paid by you for the service.

13. Indemnification

You agree to indemnify and hold harmless Tech Serve Solutions from any claims, damages, or losses arising from your misuse of services, violation of these Terms, or use of AI-generated outputs.

14. Termination

We reserve the right to suspend or terminate your account at any time, without prior notice. Reasons may include:

  • Violation of Terms
  • Fraudulent activity
  • Abuse of platform

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, Gujarat, India.

16. Changes to Terms

We may update these Terms at any time. Continued use of the service after updates constitutes acceptance of the revised Terms.

17. Contact Information

For legal or support inquiries:

  • Business Name: Tech Serve Solutions
  • Email: taquora@taquora.com
  • Location: Ahmedabad, Gujarat, India

By using Taquora, you acknowledge that you have read, understood, and agreed to these Terms of Service.